Privacy Policy

Effective Date: 01/09/2023

1. Introduction
   
   This Privacy Policy outlines how Cleanway Group Pty Ltd, trading as Evoro (“we,” “us,” or “our”), handles personal information and respects your privacy. Our systems and procedures are designed to protect your privacy concerning the collection, use, storage, and handling of personal information. Our objective is to handle information responsibly and provide you with control over how we handle your data. We adhere to relevant privacy principles, including those under the Privacy Act 1988 (Cth). Some exemptions apply, including employee records.
   
2. Collection of Personal Information
   
   a) Personal information includes details that reasonably identify individuals. We may collect names, contact details (including address, phone, fax, and email), and occasionally other information like credit details and driver’s license information.
   b) We collect personal information via user-submitted forms, website interactions, and other reasonable and practical means.
   c) Some personal information collected may be sensitive. We obtain sensitive information only with consent or when required by law.
   
3. Use and Disclosure of Personal Information
   
   a) We may share personal information with related companies associated with Evoro for legitimate purposes.
   b) Personal information is used for the purpose it was collected, and for related purposes within reasonable expectations.
   c) We use and disclose personal information for internal administration, customer management, marketing, compliance, and operational activities.
   d) Personal information may be disclosed in accordance with legal requirements or for investigative activities.
   
4. Third-Party Sharing
   
   Personal information may be shared with third-party suppliers for operational purposes, subject to privacy and confidentiality principles.
   
5. User Rights
   
   Users can access, modify, or correct personal information by contacting us directly. Unsubscribing is available for marketing communications.
   
6. Security Measures
   
   We take reasonable precautions to secure personal information from loss, misuse, unauthorized access, or alteration. We use physical and electronic security measures to protect data.
   
7. Access to Personal Information
   
   Users can request access to personal information by contacting our Privacy Officer. Requests will be processed within reasonable timeframes, subject to verification.
   
8. Changes to this Policy
   
   We may update this Privacy Policy periodically, and changes will be reflected on our website.
   
9. Complaints
   If you have privacy concerns, please contact will.purcell@evoro.com.au. If necessary, you can escalate complaints to the relevant authority.